Equip your family home in Togo from abroad, step by step

What happens today

Today, your family's home in Lomé or upcountry often runs on a generator and on regular money transfers. Part of that money goes into fuel, another part into the CEET bill, and the rest into repairing what the outages damage over the months.

The person who stayed behind — a parent, a brother, a sister — also has to find and supervise a tradesperson, without always knowing whether the work is done properly. You, from abroad, hear about problems after the fact, through a call or a message, with no way to check on the spot. That distance is what this guide sets out to close.

Step by step

Here is how to equip the home without being there, from the first family conversation to the installation.

1. Count what the house has, as a family. Before writing to AFRO-ENERGY, check in with the person who stayed in Togo, on a family video call. This isn't a call with us: our exchanges with you happen in writing. Count together: how many air conditioners, and what size (the size is printed on the indoor unit); how many refrigerators and freezers; whether there's a water pump; which high-draw appliances — iron, microwave, washing machine — and at what time of day; what runs at the same time in the evening, between 7pm and 11pm. The CEET bill, if you have it to hand, helps double-check the count, but it stays optional.
2. Choose the kit. With that count in hand, head to the kit selector on the homepage (afro-energy.com/en/#choisir) or the guide Which solar kit for my home?. The number of air conditioners is enough, in most cases, to find the right range.
3. Ask for written confirmation of the sizing. The chosen kit, what it covers, and what was factored into the count of the house are confirmed to you in writing. This document stays the reference if a question comes up later, at delivery or after.
4. Book with a deposit. The booking is made with a deposit, which triggers the grouped order placed with the manufacturer, alongside the other kits in the same shipment.
5. Track the import. Shared container, customs clearance, then installation by a certified partner: allow six to eight weeks between booking and installation, tracked step by step.
6. Receive the photos and the hand-over report. At the end of the work, photos and a hand-over report of the installation are sent to you from afar, to the person who placed the order.

Who needs to be there, and why

The installation needs access to the roof and to the home's electricity meter. On delivery day, a trusted person needs to be present: they take delivery of the equipment, accompany the installer, and stay available if a question comes up on the spot.

It isn't a legal role. It's simply someone who has the key, knows the house, and can take photos if you aren't following everything by video at the right moment. In most families, it's the same person who has already handled the tradespeople so far — except here, the sizing and the warranty are already in writing before they arrive.

If the home is rented

Everything above assumes a home owned by the family, with a roof of its own. Two other cases come up often.

If you yourself own a rented building in Togo, the Landlords page details the formulas available: a shared kit for common areas and the water pump, or one kit per apartment.

If your family rents their home without a roof of their own, the NOMADE range is built for that case: a station that installs without drilling, plugs into an outlet, and moves with them if they change home.

What you receive, from afar

From afar, you receive four things in writing: the kit's sizing, the warranty, the installation photos and a hand-over report of the work. Nothing rests on a phone call or a verbal promise: every step leaves a record you can read back, even from thousands of kilometres away from Lomé.

Paying from abroad

Payment is by bank transfer to KATALUXE SARL U's account, in euros, Swiss francs or US dollars: the bank converts into CFA francs, and every payment is traceable.

Nothing is due before you have received and accepted a written booking form. The first ten places are open at the founder price until 31 January 2027.